Questions
Common questions
Does it cost anything to look?
No. Searching and browsing are free, and previews are watermarked. You pay only when you want the file.
Do I need an account?
Yes. You’ll need an account to search the archive.
What exactly do I buy?
A high-resolution JPEG, unwatermarked, downloaded immediately — a single frame or a whole event. We don’t ship prints.
How big a print will the file make?
Enough resolution for an 8×12 print.
What happens to the photo I upload to search?
It is used for that search and then discarded. It never joins the archive and is never shown to anyone else.
The face search didn’t find me. Am I not in there?
Maybe not — but try a clearer, front-facing photo, or one taken closer to the years you’re looking for, and then browse the events you know you attended.
Can I get a refund?
All sales are final. If something goes wrong with the download or the file, tell us and we’ll do our best to put it right.
Who owns these photographs?
Captogrowth Advisors, LLC.
Can I use the photo publicly?
Personal use is fine; use the share links in the app. For publication, reprint or commercial use, write to us first.
Can I ask you to take a photo down?
Yes. Every photograph in the app has a report link — tell us which frame and why, and we’ll look into it.
I recognize someone. Can I tell you who it is?
Not at this time. You should definitely use the share link in the app to share it with them or their loved ones.
I have negatives. Will you scan them?
Get in touch and tell us more.
Still wondering?
Write to us and we’ll answer.
